Withdrawal form

Changed your mind?

As an EU consumer, you have the legal right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. Withdrawal cancels the contract and you are refunded in full: if your order has not been fulfilled yet, it will not be sent; if you have already received it, you return the goods to us. To exercise this right, enter your order number and the email address used for your purchase below. You will receive written confirmation by email.

Items made to your individual specification, such as prescription lenses, are excluded from this right, as indicated at the time of your order.

Withdrawal form

Your details

Please enter your email and order number. The merchant uses this data for manual matching.

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