FREE SHIPPING ON ORDERS OVER £100
Shipping Information
SHIPPING RATES & ESTIMATED DELIVERY TIMES
| LOCATION | SERVICE | DELIVERY | COST | FREE ABOVE |
|---|---|---|---|---|
| United Kingdom | Tracked | 2–3 Working Days | £4.99 | £100 |
| Next Working Day | 1 Working Day | £9.99 | — | |
| Guaranteed Saturday | 1 Working Day | £14.99 | — | |
| Europe (DPD) — France, Germany, Netherlands, Belgium, Ireland, Luxembourg, Sweden | Economy Tracked | 3–7 Working Days | £12.00 | £100 |
| DHL Express | 2–4 Working Days | £20.00 | — | |
| Rest of Europe — Italy, Spain, Portugal, Austria, Denmark, Poland, Finland, Greece, Norway, Switzerland + others | Economy Tracked | 5–10 Working Days | £12.00 | £100 |
| DHL Express | 2–4 Working Days | £25.00 | — | |
| Balkans — Turkey, Serbia, Montenegro, North Macedonia, Albania, Bosnia, Bulgaria, Romania | Economy | 5–10 Working Days | £12.00–£25.00 | £100* |
| DHL Express | 2–4 Working Days | £25.00 | — | |
| Saudi Arabia & UAE | Aramex Tracked | 5–10 Working Days | £12.00 | £100 |
| DHL Express | 3–5 Working Days | £30.00 | — | |
| Middle East — Kuwait, Qatar, Jordan, Oman, Egypt, Bahrain | Aramex Tracked | 5–10 Working Days | £14.99 | £100 |
| DHL Express | 3–5 Working Days | £30.00 | — | |
| United States | Economy Tracked | 7–14 Working Days | £18.00 | £100 |
| DHL Express | 3–5 Working Days | £20.00 | — | |
| Canada | DHL Express | 3–5 Working Days | £20.00 | £100 |
| Mexico | DHL Express | 3–5 Working Days | £20.00 | — |
| Central America & Caribbean | Economy | 7–15 Working Days | £14.99 | £100 |
| South America | Economy | 7–15 Working Days | £14.99 | £100 |
| Colombia | DHL Express | 5–7 Working Days | £50.00 | — |
| Australia & New Zealand | Tracked | 7–14 Working Days | £12.00 | £100 |
| DHL Express | 3–5 Working Days | £30.00 | — | |
| Asia — Japan, Malaysia, Singapore, South Korea | Economy Tracked | 7–14 Working Days | £15.00 | £100 |
| DHL Express | 3–5 Working Days | £30.00 | — | |
| Asia — India, Indonesia, Philippines, Thailand, Vietnam + others | Economy | 7–15 Working Days | £14.99 | £100 |
| China | Economy | 7–15 Working Days | £15.00 | — |
| DHL Express | 3–5 Working Days | £30.00 | — | |
| Africa — Ghana, Morocco, Nigeria | DHL Express | 5–10 Working Days | £27.00 | — |
| Africa — All other countries | DHL Express | 7–15 Working Days | £35.00 | — |
| Oceania — Pacific Islands | Economy | 7–15 Working Days | £19.99 | £100 |
| Russia & Ukraine | DHL Express | 7–15 Working Days |
Please Note:
These are Estimated shipping times. Belvoir&Co cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:
Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
Free Shipping:
In any event that Free Shipping is offered, either through a discount code or general use. The item(s) will be sent via standard post.
Shipping Policy
All orders are shipped via fully tracked services through our trusted couriers: Royal Mail (UK Standard), Deutsche Post (standard) or DHL (express).
Delivery times are estimates only and exclude customs delays.
Special Orders
- Pre-Orders & Wholesale Shipments: Pre-orders and wholesale shipments may require up to 28 days for dispatch. Tracking details will be provided upon dispatch.
- Mixed Orders: Orders containing both pre-order and in-stock items will be dispatched in full once the pre-order item is available.
Prescription Orders
- Prescription eyewear requires 14–21 business days for production and quality assurance. Orders will be dispatched via the customer’s selected delivery method following completion.
Free Shipping
- Orders utilizing free shipping promotions (e.g., discount codes) will be shipped via standard tracked service (Deutsche Post or Royal Mail). Upgrades to DHL Express are available for an additional fee.
Returned Shipments
- Shipments returned due to incorrect address details or unsuccessful delivery attempts will require payment of full reshipping fees prior to redispatch.
- Refunds for orders refused due to unpaid customs fees will be subject to a 20% restocking fee and deduction of original shipping costs.
International Customs & Duties
- As the recipient, you are fully responsible for any import duties, customs fees, and local sales taxes imposed by your country. These charges are not included in your order total and must be paid to release your shipment from customs upon arrival.
- Prior to delivery, the shipping carrier will notify you of any applicable fees. Failure to pay these duties will result in your order being returned to Belvoir&Co’s head office. In such cases, a 20% handling fee and the original shipping cost will be deducted from your refund.
- Refusal to pay import duties and tariffs at the point of delivery will result in a 30% deduction from the credit issued upon the order's return to us.
Legal Compliance:
Belvoir&Co is legally required to declare the exact purchase value of all international shipments. Requests to modify this information will not be accommodated.
Notes
- Due to immediate order processing, orders cannot be amended or cancelled once submitted.
- Belvoir&Co does not dispatch orders on UK Bank Holidays.
- All shipping times are Estimated.
Belvoir&Co is not liable for delays resulting from circumstances beyond its reasonable control, including but not limited to:
- Customs inspections or clearance procedures
- Postal service disruptions, extreme weather events, or natural disasters
- Political instability, pandemics, or technical failures affecting carrier networks.